[Composite client story based on real experiences. Company and owner identities and details have been changed to protect privacy.] "We had the best year we'd ever had, and I had the same amount of money in the bank. I couldn't explain it to my wife, and I couldn't explain it to myself." That's how Marcus described the end of his record year. He owns a residential electrical company: service calls, panel upgrades, and remodel work for a handful of local builders. Eighteen empl