"People leave. That's just how it is." That's what Ryan told me when I asked about turnover at his electrical contracting company. He'd lost three techs in the past year and was about to lose a fourth. He shrugged it off as the cost of doing business. Then we calculated what those departures actually cost him. He stopped shrugging. The Real Cost of Losing Someone Most owners think turnover costs are just recruiting and training. That's the tip of the iceberg. Here's what we c